If you're having trouble accessing or claiming your player profile, please contact support@preplacrosse.zendesk.com and include your first and last name, graduation year, and state.
Our support team can assist with:
- Identifying who has currently claimed or manages the profile. In many cases, the profile may have been claimed by a family member, coach, or another authorized individual.
- Managing profile ownership and claim requests.
- Transferring profile ownership when appropriate.
- Assisting with account access and login issues.
- Helping you connect the correct account to your player profile.
- Answering questions related to profile management and account permissions.
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